Property Manager Resource Center

Ever-Shield Program FAQ

Everything you need to know about offering professional Sentricon® termite protection and warranty coverage to your property owners.

01

Program Overview

What is the Ever-Shield Termite Warranty Program?
Ever-Shield lets Property Managers offer termite warranty plans to owners. Inspections, Sentricon® installation and maintenance, and warranty service are performed by HonorGuard Pest Management.
What areas does the program cover?
Service is currently available in Georgia and Tennessee. Coverage can often be expanded when a Property Manager has a portfolio of 10 or more properties. Contact us to discuss your markets.
Will I work directly with HonorGuard?
Yes. Once properties are enrolled, you work directly with HonorGuard. You also get portal access to manage enrolled properties.
Do I have to enroll my entire portfolio?
No. Enroll the full portfolio or select individual properties.
Are there any marketing material templates I can customize?
Yes. Two Word documents are available for owner outreach.
Owner Outreach Template Termites Eat Houses — Letter to Owners from PM Owner Outreach Template Protect Your Property — For Less Than You Think
02

Plans & Pricing

What is the difference between the Gold and Platinum plans?
Both plans include Sentricon®. The difference is the level of warranty protection.
Gold
Essential termite protection
  • Inspection
  • Sentricon® installation
  • Annual maintenance
  • Retreatment-only warranty
  • No structural repair coverage
  • One-year minimum
Platinum
Protection plus repair coverage
  • Inspection
  • Sentricon® installation
  • Annual maintenance
  • Retreatment warranty
  • Repair warranty up to $5,000
  • One-year minimum
What wholesale rates does HonorGuard offer Property Managers?
Property Manager Wholesale Rates
Plan First Year Annual Renewal
Gold $200 Sentricon® + retreatment-only warranty $150
Platinum $250 Sentricon® + repair and retreatment warranty (up to $5,000) $200
What should I charge my property owners?
You set the owner price.

Wholesale is $200 / $150 for Gold and $250 / $200 for Platinum. Leave room above that for your margin. Typical owner pricing ranges are:

  • Gold — First year: $350 – $500
  • Gold — Renewals: $250 – $350
  • Platinum — First year: $450 – $650
  • Platinum — Renewals: $350 – $500
Is the inspection fee separate?
No. The initial inspection and Sentricon® installation are included in the first-year price for both plans.
Will pricing stay predictable?
HonorGuard provides a three-year pricing guarantee on new contracts. Minimum term is one year. After that, coverage may be renewed or allowed to lapse.
03

Warranty & Administration

What does the warranty cover?
  • Gold: Retreatment only. No structural repair coverage.
  • Platinum: Retreatment plus repair costs up to $5,000 if termite damage is found while the plan is active.
Coverage is subject to HonorGuard’s service agreement.
How often are inspections performed?
Annual inspection and Sentricon® maintenance are part of the renewal on both plans.
What happens if I stop renewing the plan?
Warranty coverage ends when the plan lapses. HonorGuard removes the Sentricon® stations.
Is the warranty transferable if the property is sold?
Yes. The warranty transfers to the new owner.
Will I receive documentation for my records?
Yes. Service records and warranty documentation are provided for each enrolled property.
04

The Sentricon® System

Do both plans include Sentricon?
Yes. Gold and Platinum both include professional Sentricon® installation and annual maintenance. HonorGuard does not offer an inspection-only plan.
How does the Sentricon system work?
Bait stations go around the property perimeter. Termites carry the bait back to the colony, which can eliminate the colony. Protection is continuous, not a one-time chemical barrier.
Is Sentricon safe for families and pets?
Yes. It is a targeted bait system, not a broadcast spray, and it received the EPA’s Presidential Green Chemistry Challenge Award.
Can I upgrade from Gold to Platinum later?
Yes. The upgrade adds the $5,000 repair warranty. Sentricon® is already installed under Gold, so this is not a second installation. Confirm the upgrade price with HonorGuard before you quote it.